Terms and Conditions

This agreement applies as between you, the User of this Website and A Plus Training, the owner(s) of this Website. Your agreement to comply with the Terms and Conditions below. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.  When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed.

1. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

2. Privacy, Security, and Confidentiality

A Plus Training  respects the privacy of its students and we are committed to protecting the privacy, security, and confidentiality of all student data we maintain in our system. A Plus Training  only stores the necessary data needed to operate the business and maintain accurate records of its training programs. A Plus Training  does not sell or share any information it collects from the student with any other entity. No student information will be disclosed to outside companies unless there is written consent from the student.

We work diligently to secure and protect all student data when transmitting information online. PayPay is used for credit card processing using SSL encryption to protect sensitive information. All information entered by the student online is encrypted and submitted to the servers securely. PayPal meets Level 1 PCI Data Security Standards. If a security breach does occur, the student will be notified.

Students may review the information we maintain in our databases at any time. Students should notify us if any information is incorrect or if any updates are needed to their personal information (such as change of address, name change, etc.).

A Plus Training  may solicit feedback from students who participated in our training programs in forms of a survey. Completing the survey is optional and is kept confidential.

3. Intellectual Property

  • All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of A Plus Training, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United States  intellectual property and other laws.
  • You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given our express written permission to do so.

4. Refund Policy

No refunds will be given for online courses. However, course substitutions will be allowed.

5. Communications

  •  You acknowledge that A Plus Training reserves the right to monitor any and all communications made to us or using our System.
  • You acknowledge that A Plus Training may retain copies of any and all communications made to us or using our system.
  • You acknowledge that any information you send to us through our system may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and We reserve the right to reject such terms and associated information.

6. Accounts

  • In order to procure services on this website and to use certain other parts of the system, you are required to create an Account which will contain certain personal details and payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this website, you represent and warrant that:
  • All information you submit is accurate and truthful
  • You have permission to submit payment Information where permission may be required
  • You will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • If you have reason to believe that your Account details have been obtained by another person without consent, you should contact us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. 

7. Termination and Cancellation of Accounts

  • Either A Plus Training or you may terminate your Account. If we terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
  • If we terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

8. Course Access Period

  • Once you purchase a course, it must be completed within four months.
  • You will have access to the course for two months after you complete the course.

9. Non-Discrimination Policy

  • A Plus Training does not and shall not discriminate in its educational programs or activities on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability or handicap, marital status, sexual orientation, or military status. These activities include, but are not limited to, our students, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all students, employees, and vendors.
  • Any employee or student of A Plus Training has the right to raise concerns or make a complaint regarding discrimination under this policy without fear of retaliation. Any inquiries regarding this statement and related policies may be emailed to [email protected].

10. Appeals and Complaints

  • Students have the right to appeal or complain about their grade, certificate invocation, policies, or other issues. Students must complete and submit the Appeal and Complaint Form to [email protected]. The appeal will be reviewed by the Chief Executive Officer and a decision made within 7 business days of receipt of the form. The final decision will be sent to the student via email or written letter.